At Sandmere Care Home we all have the same passion and drive to deliver the highest quality of person-centred care. We believe that the foundation for providing exceptional care is to create strong relationships, treat each other with respect, and collaborate as a team, ensuring that all staff, residents, and relatives feel happy and supported.
Jacqui commenced her career training as a Registered Nurse at Guy’s Hospital, London.
Following a long and successful career in the NHS, she decided to broaden her horizons and transfer her nursing and managerial skills into the world of care home management.
Jacqui now has almost 20 years’ experience as a care home manager and is extremely pleased to have achieved a rating of outstanding for being responsive by the Care Quality Commission on 2 occasions.
Sandmere is her third time of working as a commissioning manager. Jacqui considers that it is a huge privilege to be entrusted with a building where we can create a beautiful, caring and safe environment for people to work and live in. She believes in providing a high standard of care that reflects our values of being respectful, kind, inclusive and passionate and building a team that can be trusted to deliver these values.
Charlotte is an experienced registered nurse who will lead and guide our care team. She has worked in a variety or settings including acute, community and nursing homes. She has a particular interest in end of life care.
Dee joined us in February 2025 and brings extensive experience in fostering connections and building relationships with various organisations in the local community, including social services, GPs, pharmacies, hospital discharge teams and dementia support groups.
She takes on an active role at Sandmere, promoting daily activities, communicating with family members, and arranging tours of the home for prospective residents and their families. Outside of work, she enjoys spending quality time with family and pets.
Hollee brings a wealth of experience having worked in the care sector for 11 years having started her career as a Care Assistant and working my way up through various different roles including Non-Clinical Deputy Manager and more recently Administration Manager. Hollee is looking forward to welcoming residents and their loved ones into our beautiful home and for our residents to enjoy the many added luxuries that a new care home has to offer.
Mark has worked for 30+ years in the catering industry, classically trained with experience in many well-respected establishments, as well as being privileged to have worked in different countries around the globe.
He is super excited to share his professional experience and culinary skills at Sandmere.
Malcom has been working in the care sector for the past 8 years in maintenance roles. He is looking forward to welcoming residents in and making their rooms homely and personalised.
John has been an activities coordinator for the better part of a decade. His background is in textiles and design whilst his career has been rooted in the care sector which makes him excellent for our activities and well-being role here at Sandmere Care Home. John has been able to uplift, inspire and entertain those who have found themselves under his guidance using a combination of art therapy with mental wellness techniques.
Teresa started her career in care at the age of 18. She enjoys knowing that our residents have a welcoming and homely place to live. She will lead our team of housekeepers to ensure the home is clean and tidy for all.
Emma started her career in business administration and reception at the age of 20 and has since worked in the educational setting as a support worker in a children’s home.
She is looking forward to warmly welcoming residents and visitors to Sandmere Care Home and will do her utmost to ensure all residents, families and external visitors feel comfortable and supported the moment they arrive.
Frank is a friendly Cavachon, who belongs to our Administrator – Hollee. He is always very willing to greet those who enjoy some canine company with a cuddle!
