Meet the Team

At Sandmere Care Home we all have the same passion and drive to deliver the highest quality of person-centred care. We believe that the foundation for providing exceptional care is to create strong relationships, treat each other with respect, and collaborate as a team, ensuring that all staff, residents, and relatives feel happy and supported.

 

  • Jacqui Pompeus

    Home Manager
    Jacqui Pompeus
    Jacqui PompeusHome Manager

    Jacqui commenced her career training as a Registered Nurse at Guy’s Hospital, London.

    Following a long and successful career in the NHS, she decided to broaden her horizons and transfer her nursing and managerial skills into the world of care home management.

    Jacqui now has almost 20 years’ experience as a care home manager and is extremely pleased to have achieved a rating of outstanding for being responsive by the Care Quality Commission on 2 occasions.

    Sandmere is her third time of working as a commissioning manager. Jacqui considers that it is a huge privilege to be entrusted with a building where we can create a beautiful, caring and safe environment for people to work and live in. She believes in providing a high standard of care that reflects our values of being respectful, kind, inclusive and passionate and building a team that can be trusted to deliver these values.

  • Charlotte James

    Deputy Manager
    Charlotte James - Deputy Manager
    Charlotte JamesDeputy Manager

    Charlotte is an experienced registered nurse who will lead and guide our care team. She has worked in a variety or settings including acute, community and nursing homes. She has a particular interest in end of life care.

  • Hollee Ralph

    Administrator
    Hollee RalphAdministrator

    Hollee brings a wealth of experience having worked in the care sector for 11 years having started her career as a Care Assistant and working my way up through various different roles including Non-Clinical Deputy Manager and more recently Administration Manager.  Hollee is looking forward to welcoming residents and their loved ones into our beautiful home and for our residents to enjoy the many added luxuries that a new care home has to offer.

  • Malcolm Luck

    Maintenance Operative
    malcom
    Malcolm LuckMaintenance Operative

    Malcom has been working in the care sector for the past 8 years in maintenance roles. He is looking forward to welcoming residents in and making their rooms homely and personalised.

  • Teresa Eastland

    Head Housekeeper
    Teresa
    Teresa EastlandHead Housekeeper

    Teresa started her career in care at the age of 18. She enjoys knowing that our residents have a welcoming and homely place to live. She will lead our team of housekeepers to ensure the home is clean and tidy for all.

  • Emma Barham

    Receptionist
    Emma BarhamReceptionist

    Emma started her career in business administration and reception at the age of 20 and has since worked in the educational setting as a support worker in a children’s home.

    She is looking forward to warmly welcoming residents and visitors to Sandmere Care Home and will do her utmost to ensure all residents, families and external visitors feel comfortable and supported the moment they arrive.

  • Frank

    Wellbeing Manager
    frank
    FrankWellbeing Manager

    Frank is a friendly Cavachon, who belongs to our Administrator – Hollee. He is always very willing to greet those who enjoy some canine company with a cuddle!